"If you were starting from scratch, and there were no hindrances, no obstacles and no limit to your resources, if anything was possible, what would your business look like?" 

The need for innovation has never been clearer. There is more competition than ever before. Because the older model of long product cycles, limited competition, and complacent consumers with little information is dying, and a newer, faster competitive model that relies on more information, more readily available, with lower costs of entry, and more competitors growing.  

This workshp will be hands on. Each participant will be involved in the process and conversations. We will address individual concerns and issues, which is why I keep the group small. 

One full day of intensive innovation and customer service that will transform your way of thinking about customers (extrnal) and employees (Internal Customers).

Innovation is now a requirement for any growing organzation.

Organizations must create a team of relentless innovators making innovation not only a priority, but also an integral part of your business models, or risk being overtaken and surpassed by your competitors.

It's no longer about cost cutting, outsourcing, or efficiency; it's about Innovation.

You will learn how to turn any uncertainty into Confidence.

This workshop is about achieving goals, solving problems, and overcoming challenges in an uncertain economy. Time to think 'inside the box' and create new products and services.

Not sure that you can come up with dozens of ideas by tomorrow?

Do you think it is difficult to invent things in your mind?

Do you believe creativity can't be taught?

If you've trained your mind, in "assumption challenging," you'll automatically ask things like, "Are wheels necessary?" "Does it have to go outside?" What if the "bike" was indoors, and pedaling it ran a video screen? You could "steer" through endless different scenes. It’s time to put the lessons to work, and start creating those new ideas.

A brainstorming session needs to be spontaneous, open and uncritical. "Bad" or "silly" ideas can lead to helpful ones, so suggestions have to be left un-judged at first. To brainstorm effectively, you can't stifle the creative process. The leaders job, then, is to make everyone feel free to suggest any ideas.Challenge assumptions.

1. Challenge assumptions.
2. Change your perspective.
3. Let ideas run wild.
4. Encourage it.
5. Train your brain.

Start by paying attention to it. The subconscious mind tends to give you more of what you pay attention to. If you ignore the creative aspects of your life, you're telling your subconscious mind they're unimportant. Consciously note when you're creative, and look for opportunities to be creative, and your subconscious mind will start feeding you more creative ideas.

Writing down your ideas is another good way to encourage and increase creativity.Keep an "idea journal." This workshop shows you some great 'apps' that allow you to record your ideas and share them.

Do this regularly, and you'll start having more ideas while you are writing. Small ideas may normally be forgotten, but by writing them down, your subconscious may work on them, and transform them into something very creative. 

How would you create a Customer Return Policy?

This  will showcase specific ways to gain competitive advantage, how to win and keep customers, and how to actually make their job easier and more secure. Knowing 'how' gives you the tools to act, but knowing 'why' gives you the knowledge to anticipate, move quickly, and consolidate the genius of your organization - and to blow away the competition.

We will discuss…

- How to innovate everything you do.

- Change your focus from the process to results.

- Shift your thinking from linear problem solving to creative innovative solving.

- Earn and nurture the support of your associates, so they share your vision and consolidate your energies toward achieving short and long-term goals.

-Most important, you'll learn the "why" behind the "how."

Join us. Seating is limited.

February 26, 2014 9AM-5PM

Merrill Corporation 311 S Wacker Dr #1800  Chicago, IL 60606 (near Willis Tower)

• Continental Breakfast 8:30AM
• Catered Lunch
• Snacks all day
• Workbook and Materials included. 

ITEX must include valid email, phone number, and ITEX account number