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Get Motivated With Our Great Products!
Thriving on Change in Organizations
327 pages
After years of working with Fortune 1000 companies, Jim Feldman and 17 other authors
created this one-of-a-kind book on change.
It's not enough to deal with change. Today you need to seize the
opportunities offered by change in order to thrive. This book helps you to
integrate the organizational and individual issues necessary for successful
change to occur. Each chapter ends with an "action summary" to help you get
started. Eighteen world-class experts give you more than 120 ideas for
thriving on change.
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Item# JFATB1: Thriving on Change in Organizations
Includes Shift Happens Enamel Pin.
Special Offer:
$19.95
Illinois residents will have 10.25% sales tax added.
Thriving on Change in Organizations makes a great gift book! Buy 3 or more and receive a discount. The more you buy, the bigger the discount!
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Volume
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Price
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| 1 - 2 |
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$ 19.95 ea.
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| 3 - 10 |
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$ 19.00 ea.
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| 11 - 15 |
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$ 18.00 ea.
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| 16 - 24 |
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$ 17.00 ea.
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| 25 - 29 |
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$ 16.00 ea.
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| Carton of 30 |
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$ 10.00 ea. ($300.00 per carton)
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To Order:
| Indicate Number of Books in the Appropriate Quantity Range |
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Special Offers on our Internet site may not be
available
direct from the company. Please order online using our
secured credit card processor to obtain the lowest prices.
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Celebrate Customer Service - Insider Secrets
266 pages
 Jim Feldman, in collaboration with over a dozen authors, created this must-read book about
customer service. From the basics of motivating your employees to implementing customer friendly systems, this book
is a wonderful addition to the customer service video and/or audio tapes provided by Jim.
If everyone acknowledges the importance of customer service, why is service
so bad in practice? This book starts with proof that providing GREAT service
to your customers is worth a lot to you, while providing merely good service
is worth little. Whether you're in daily contact with outside customers, or
exclusively serve internal customers (those within your own organization),
this book shows you how to thrill your customers with service.
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Item# JFATB3: Celebrate Customer Service - Insider Secrets
Includes Customer Service Laminated Reminder Card.
Special Offer:
$19.95
Illinois residents will have 10.25% sales tax added.
Celebrate Customer Service - Insider Secrets makes a great gift book! Buy 3 or more and receive a discount. The more you buy, the bigger the discount!
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Volume
|
|
Price
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|
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| 1 - 2 |
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$ 19.95 ea.
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| 3 - 10 |
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$ 19.00 ea.
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| 11 - 15 |
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$ 18.00 ea.
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| 16 - 24 |
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$ 17.00 ea.
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| 25 - 29 |
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$ 16.00 ea.
|
| Carton of 30 |
|
$ 10.00 ea. ($300.00 per carton)
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To Order:
| Indicate Number of Books in the Appropriate Quantity Range |
|---|
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Shift Happens Customer Service
Laminated Reminder Card
Item# JFARC1 - $5.00
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Illinois residents will have
10.25% sales tax added.
Special Offers on our Internet site may not be
available
direct from the company. Please order online using our
secured credit card processor to obtain the lowest prices.
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Motivational Lapel Pins
Two great lapel pins from one of the best motivational speakers - James Feldman. Both pins are made of raised gold lettering on a black background.
The "ATTITUDE" pin reminds you that attitude is everything, and that the right attitude will lead you to success.
The "Shift Happens" pin helps you remember to thrive on change. Because change is inevitable...
except from a vending machine.
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Attitude Lapel Pin
Item# JFAPN1 - $5.00
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Shift Happens Lapel Pin
Item# JFAPN2 - $5.00
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Illinois residents will have
10.25% sales tax added.
Special Offers on our Internet site may not be
available
direct from the company. Please order online using our
secured credit card processor to obtain the lowest prices.
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We offer a 30-day return policy. We will credit your credit card for the invoice amount less a minimum 15% restocking fee for merchandise returned in new condition and less the shipping. Any returns without all original packing, instructions, parts, accessories, etc., may have a refurbishing fee applied upon inspection. All products carry a manufacturer's warranty, and after 30 days, their policies require that you contact them directly for warranty or other assistance regarding their products. Because of the difficulty in verifying the shipping and billing addresses of foreign credit cards, we do not export. Orders only from the US,Puerto Rico, Virgin Islands or Other Caribbean islands, please.
See Customer Service Page for Ordering Options, Shipping & Handling, and Return Policy.
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